Welcome to Roth Wipes! These Terms of Service ("Terms") govern your use of the Roth Wipes website and the purchase of our products. By accessing our website and placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Introduction

These Terms constitute a legally binding agreement between you and Roth Wipes ("we," "us," or "our"). They apply to all visitors, users, and others who access or use our website. Our services are primarily focused on providing high-quality pet hygiene products across India.

2. Eligibility

To use our website and purchase products, you must be at least 18 years old and capable of entering a binding contract. By using our site, you represent that you meet these eligibility requirements. If you are using the site on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions and images. However, we do not warrant that product descriptions, colours, or other content are entirely accurate, complete, or error-free. The images of the products on our website are for illustrative purposes only, and your products may vary slightly from those images. All products are subject to availability.

4. Pricing and Payment

All prices for our products are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change our prices at any time without prior notice.

We accept various payment methods, including credit/debit cards, net banking, and other digital payment options as available on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made. By providing payment information, you authorize us to process and charge your payment method for the total amount of your order.

5. Shipping and Delivery

Roth Wipes offers shipping across India. We will process and ship your order to the address provided during checkout. While we aim to meet estimated delivery timelines, we are not responsible for delays caused by shipping partners or circumstances beyond our control. Shipping charges, if any, will be specified at the time of checkout. Once your order is dispatched, you will receive tracking information to monitor its status.

6. Returns and Refunds

Our Returns and Refunds Policy provides detailed information about options and procedures for returning your order. We generally accept returns for products that are unused, in their original packaging, and in the same condition that you received them. Please refer to our separate Cancellation & Returns Policy page for specific conditions and instructions.

7. User Conduct

You agree to use our website only for lawful purposes. You are prohibited from:

• Using the site in any way that could damage, disable, or impair the site.
• Attempting to gain unauthorised access to any part of the website or its related systems.
• Uploading or transmitting viruses or any other type of malicious code.
• Collecting or tracking the personal information of others.
• Using our products for any illegal or unauthorised purpose.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Roth Wipes or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission. The Roth Wipes name and logo are trademarks of Roth Pets Private Limited, and may not be used in connection with any product or service without our prior written consent.

9. Liability Disclaimer

Our website and the products offered on it are provided on an "as is" and "as available" basis. To the fullest extent permissible by law, Roth Wipes disclaims all warranties, express or implied. We do not warrant that the website will be uninterrupted or error-free.

In no event shall Roth Wipes, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability to you for any damages shall not exceed the amount you paid for the product in question.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in the jurisdiction where Roth Wipes is registered.